Artificial Intelligence (AI) Blogs
Drive Your AI Strategy for Business Success
By Christine DeFelice –
Guiding a successful AI strategy can reveal a variety of benefits for organizations. It empowers organizations to include AI with business goals, streamline processes and drive business transformation
Customer Experience Blogs
Your Blueprint to Boost your Customer Experience
By Christine DeFelice –
Let’s take a deep dive into the Service Blueprint and see how it builds on the Customer Journey narrative by integrating the backstage and support processes. A Service Blueprint offering a fuller picture of the service delivery system and providing
Improve Customer Delight with Customer Journey Mapping
By Christine DeFelice –
Customer journey mapping is a valuable tool for business to improve customer interactions. Understanding and elevating the customer journey has become a game-changer in today’s competitive market.
How to Share the Love with Your Customers
By Christine DeFelice –
What’s the secret that keeps loyal fans coming back for more?
How Brands can Increase Customer Loyalty
By Christine DeFelice –
Customers are at the heart of your business. Understanding your customer is key to connecting with them in a meaningful way.
Digital Marketing Blogs
How Stories Can Boost Your Brand
By Christine DeFelice –
Many businesses are using storytelling in their marketing strategy. Here are three stories including a popular TV show that highlight the power of storytelling.
Why Your Small Business Needs a Web Presence
By: Christine DeFelice –
Lots of small businesses have enjoyed organic growth through inexpensive and effective word-of-mouth marketing.